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"Microworks Software has been developing voice software products for business for over a decade. We offer custom voice applications and turnkey solutions for organizations of all types."
-- Granville A. Quinan, President 
 
Is Zippie for you?
  Zippie

If you have multiple business locations, then Zippie is for you! Zippie is a very powerful system that can save you advertising money in many ways. If you advertise on TV, Radio, Yellow Pages, or Print Media, you can save money by listing only one number. The standard way is to give the addresses and phone numbers for each location. It is nearly impossible for your client to read and write down all of the store information.

With Zippie you list only one number which is easy for your client to remember and write down. The client then calls the listed number and Zippie does the rest.

The client will be asked to enter their Zip Code and Zippie will give your client information, about the store location, directions, and phone numbers of the nearest store or stores to them. You may also give your client the option to be transferred directly to the store of their choice.

As a side benefit you can have up to two promotional recordings with specials that you can use to keep the client coming back to you location just to hear your promotions.

Each night Zippie can send an Email report to each of your store locations, that will include the calling customers name, phone number, time and date called, and information on each store promotion your customer accessed by your customer. The report will include information on direct transfers.

You can use the information in the report to contact customers who called after store hours. Zippie is a very useful tool to gather demographic information about your clients, so that you can make better decisions on how to spend your advertising money.

 


ZIPPIE™

Automatically find the store nearest you by Zip Code

NEW for Windows 9x, NT and 2000

 Zippie™ is a voice application software package that your customers dial into using an 800-number or local number to find stores nearest to their location. By advertising only one number for a group of stores, you save money.

Your customer will be greeted with your business name and a short introduction of your services. They will then hear a menu selection that includes up to two promotional sections where you can run special promotions that may be changed at will. The third option will ask the user to enter their zip code. The system will then find the store or stores nearest to their location, and will give directions and phone numbers to each of the stores. After hearing the store messages, the user will have the option to be transferred to one of the stores. This option requires a phone system that can transfer out, or CENTREX lines.


Zippie Main Screen
Zippie™ Main Screen

 Features: The Zippie™ software allows for an unlimited number of users, and will work on most phone systems. Features include:
  • Microsoft Access database
  • Up to two stores per Zip Code
  • Automatic email reports at midnight to user in address book
  • Automatically clear daily reports after email
  • Yearly database keeps copy of all data for one year and automatically creates new yearly database
  • Two promotional sales areas as part of the menu items
  • Local reports from daily or yearly database at any time to your printer
  • Send email anything at anytime form email window
  • Sort Zip Code database by:
  • Zip Code
  • Store number
  • Transfer number
  • Alternate Store number
  • Alternate transfer number
  • Access counts
  • System counters:
  • Counts the number of times each Zip Code is accessed
  • Counts each promotion/information area accessed
  • Tracks any invalid Zip Codes entered by user
  • Tracks Caller ID name and number
  • Remote access with password protection
  • Remote administration to allow you to change:
  • Main entry greeting
  • Promotional greetings
  • Store information greetings
  • Menu greetings for promotional area
  • File menu system for Crystal Reports add-on option
  • Back up database as often as you like
  • System log file tracks each call through system and is saved each day to a log directory
  • Line status window


Zippie Log Screen
Zippie™ Log Screen

 Complete package Includes:
  • Zippie software
  • Pentium computer (full size or zero-footprint PC)
  • Color monitor or optional flat-screen monitor
  • Multi-line 2- or 4-port Dialogic voice card
  • Mouse
  • Printer
  • Users manual
  • Complete setup with your database of Zip Codes, stores, and store phone numbers (you must supply the information)
  • Optional professional voice recording of store information and promotional greetings


Voice Card


Voice Master™ uses Rhetorex™, Dialogic™ and Pika™ voice cards.





Reseller pricing available to qualified accounts. Dealer inquiries are welcome.



Audiotex Applications and Information Management: We also develop voice applications to meet your needs, such as:
  • Bulletin Board Services
  • Service Bureau Lines
  • Vertical Marketing Applications
  • Service Bureau Lines
  • Telephone Banking Systems
  • Talking Classified Systems
  • Predictive Dialing Applications
  • International Call Back (Number Services)
  • Outbound Telemarketing
  • Call Logging and reports


Custom Development: We can develop software for special voice applications to meet your needs and specifications:

  • Outbound Telemarketing - automatically place calls from a database of telephone numbers.
  • Call Logging - keep a log of completed calls and retry any numbers that are not reached due to busy or no answer.
  • Increase Productivity - with multiple line systems, different telemarketing applications can run simultaneously.
  • Direct Connectivity - calls can be routed to a live operator after connection with a called party.
  • Outbound telemarketing can be used to create collection systems, membership notification systems, surveys, polling and more!


  MICROWORKS SOFTWARE COMPANY
P.O. Box 307
Phoenix, Maryland 21131
(410) 683-0345 Voice
Contact Granville A. Quinan

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