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"Microworks Software has been developing voice software products for business for over a decade. We offer custom voice applications and turnkey solutions for organizations of all types."

-- Granville A. Quinan, President 
 
Is call accounting for you?
  Hotels

Hotels, convention centers, and other hospitality facilities use call accounting to manage and mark up telephone charges to bill guests. Other phones can be monitored to catch phone abuse.

Lawyers
Lawyers and other service professionals use call accounting to bill clients for telephone consultation. Billing of your customers may be traced on both incoming and outgoing calls by extension or by account code. An audit report can be printed to provide billing records for each client.

Businesses
Businesses can use call accounting reports to discourage abuse of the phone system. Also, information may be collected on incoming calls to gather demographic information of customers, then devise marketing strategies specific to your geographic area.

Telesales
Managers can monitor personal and track phone time, train personal and encourage more sales, and optimize time management. Incoming calls can also be tracked to determine if sales promotions meet expectations.

Managers
Managers can track individual or department phone use and abuse. Reports can be sent to each department or individual for analysis.

Toll Fraud
Toll fraud and personal calls cost your company time and money. Also, hackers may be entering your system through voice mail or modem and make long distance calls.

 


PROFIT MASTER™

NEW for Windows 9x, NT and 2000 - Call Accounting

 The new Windows PROFIT MASTER™ call accounting software has all the features of the original version, plus new features such as SQL, more sort options, and more find options, that may be used in conjunction with each other to capture just the report data that you are looking for. Ease of use, as well as more user friendly features, make this new system very robust.


Profit Master Main Screen
Profit Master™ Main Screen

 Main Screen Features: Profit Master™ comes standard with powerful features such as:
  • On Screen Display of calls as processed
  • Call Counter
  • Time and Date
  • Port Status
  • Port Settings
  • Time Duration Connected
  • Drop Down Menus
  • Password Protection
  •                                        Call Logging


Profit Master Display Screen
Profit Master™ Display Screen


Display Screen Features:

  • Move To
  • Find First
  • Find Next
  • Find Previous
  • Select Find any Data Field
  • SQL Drop Down List
  • Create your own SQL search
  • Use Select, Find and SQL together to refine your search



Other Menu Items:

  • Options:
  • Company Name on Reports
  • Add on Markups
  • Backup to Second Hard Drive
  • Display Carrier for numbers like 10288
  • Extension or Account Code Over Preset Amount to Printer
  • Test Mode
  • Week End Discounts
  • Password Protection for Configuration and Reports
  • Enable Exception Codes ( for out of area calls to be priced as local call)
  • Print calls as received
  • Discounts
  • Markups
  • Minimums
  • Set Report Date Range just click on Calender and Select Day and Date
  • Station Report with Selectable Group Lists and Create as many lists as you like
  • Detailed or Summary
  • Invoice Reports with options to collect State and Fed. taxes as well as a Note Line
  • Two Invoice Types
  • Summary or Detailed
  • Bill by Extension or Account Code
  • Date range
  • Extension Range
  • Account Code Range
  • Print with or with out costs
  • Replace Account Codes with Names from List
  • Search All Record types
  • Sort All Record Types
  • Trunk Report for Incoming and Outgoing with Selectable Graph types as well as a Detailed list of all call types and call type counts.
  • Utilities:
  • Erase One Call Record
  • Erase Range of Call Records
  • Erase Date Ranges
  • Erase by Station
  • Erase by Account Code
  • Database Utilities:
  • Repair Database
  • Compact Database
  • Create Backup Database
  • Retrieve Backup Database
  • Re-cost Database to new settings
  • Password
  • About
  • Information

Complete Package Includes: Profit Master™ software, Pentium computer, Windows software, and manual.

System Requirements: Pentium processor or equivalent with 128 MB memory, Windows 95/98 or NT (24M for Windows NT).

Reseller pricing available to qualified accounts. Dealer inquiries are welcome.



Audiotex Applications and Information Management: We also develop voice applications to meet your needs, such as:
  • Bulletin Board Services
  • Service Bureau Lines
  • Vertical Marketing Applications
  • Service Bureau Lines
  • Telephone Banking Systems
  • Talking Classifieds Systems
  • Predictive Dialing Applications
  • International Call Back (Number Services)
  • Outbound Telemarketing
  • Call Logging and reports


Custom Development: We can develop software for special voice applications to meet your needs and specifications:

  • Outbound Telemarketing - automatically place calls from a database of telephone numbers.
  • Call Logging - keep a log of completed calls and retry any numbers that are not reached due to busy or no answer.
  • Increase Productivity - with multiple line systems, different telemarketing applications can run simultaneously.
  • Direct Connectivity - calls can be routed to a live operator after connection with a called party.
  • Outbound telemarketing can be used to create collection systems, membership notification systems, surveys, polling and more!


  MICROWORKS SOFTWARE COMPANY
P.O. Box 307
Phoenix, Maryland 21131
(410) 683-0345 Voice
Contact Granville A. Quinan

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