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"Microworks Software has been developing voice software products for business for over a decade. We offer custom voice applications and turnkey solutions for organizations of all types."

-- Granville A. Quinan, President 
 
Is Care_Call+ for you?
  Care_Call+

Who Needs Care_Call+?
This system is a must for Retirement, Assisted Living, Group Home facilities or health care providers who wish to offer calling notification and health patient monitoring.

There is an increasing population of elderly in the community who require assisitance.

Care_Call may be used as a appointment reminder by setting the date and time that a call is to be made. If the patient does not respond to the calls made by Care_Call you are immediately notified by pager so that you may personally check on the status of your patient. The pager displays the number of the patient requiring assistance. You will be assured that each patients needs are met and a printed report is logged for each call made by the system as well as the status of each call as it progresses through the system.

Your patient can also be reminded to take medicines at the appropriate times and they can listen to pre-recorded information and activities.

This system may be used to start a small business in your own home.

Set up is simple. One only needs to create a database record for each patient that includes times, dates, phone numbers, alternate contact numbers and a message number as required. Once a reminder message has been recorded, you may share the recorded messages with other patients in the database.

 


CARE CALL™

NEW for Windows 9x, NT and 2000

 The new Care Call™ for Windows is a user friendly voice calling system that will call and check the status of elderly patients and out patients that you might wish to check on. The system calls up to twice a day, checking on the status of the patient. If the patient is okay, they press 1 or hang up to indicate all is well. If they press 2 during the day, the system will transfer them to the operator or any other designated person or hunt group. During the night, the system suggests that they dial 911, and the system will page the pager with the patient's home phone number, indicating that help is needed. If the call goes unanswered, the pager is also paged, indicating a possible problem. If the patient presses 3, a pre-recorded message gives current information on activities or any other information that you wish the patients to hear.


Care Call Main Screen
Care Call™ Main Screen

 Features: The Care Call™ software allows an unlimited number of users, and will work on most phone systems. Features include:
  • Auto dialing, set by two clocks, one for AM and the other for PM calling
  • Pager notification (tone and display)
  • Detailed reports to your printer, logging each call and the result of the call
  • Printer reports all changes made to the system by the administrator
  • Help report indicates the person's name, phone number, and up to three alternate numbers
  • Time and date stamp for all calls
  • Administrator may select from the database separate day and night queues


Care Call Options Screen
Care Call™ Options Screen


Options Screen Features:

  • Call logging to a database, indicating each number called and the result of the call
  • Auto start after power interruption
  • Information messages may be changed remotely through a password protected area
  • Pager number and pager enable/disable may be changed remotely through a password protected area
  • On screen configuration options database allows features and printing options to be changed


Care Call Status Screen
Care Call™ Status Screen


Status Screen Features:

  • Answer machine detection with Dialogic dialog/4 card
  • Event Logs and Status Displays
  • Outbound Traffic Status Window
  • Uses Microsoft Access, database






Voice Card


Voice Master™ uses Rhetorex™, Dialogic™ and Pika™ voice cards.





Complete Package Includes: Care Call™ software, Pentium computer, Windows 98 or Windows NT software, multi-line 4-port voice card, manual and users guide.

System Requirements: Pentium processor or equivalent with 64MB memory for Windows 95/98 or NT. Actual requirements may vary, depending on number of voice lines and database requirements.

Reseller pricing available to qualified accounts. Dealer inquiries are welcome.



Audiotex Applications and Information Management: We also develop voice applications to meet your needs, such as:
  • Bulletin Board Services
  • Service Bureau Lines
  • Vertical Marketing Applications
  • Service Bureau Lines
  • Telephone Banking Systems
  • Talking Classified Systems
  • Predictive Dialing Applications
  • International Call Back (Number Services)
  • Outbound Telemarketing
  • Call Logging and reports


Custom Development: We can develop software for special voice applications to meet your needs and specifications:

  • Outbound Telemarketing - automatically place calls from a database of telephone numbers.
  • Call Logging - keep a log of completed calls and retry any numbers that are not reached due to busy or no answer.
  • Increase Productivity - with multiple line systems, different telemarketing applications can run simultaneously.
  • Direct Connectivity - calls can be routed to a live operator after connection with a called party.
  • Outbound telemarketing can be used to create collection systems, membership notification systems, surveys, polling and more!


  MICROWORKS SOFTWARE COMPANY
P.O. Box 307
Phoenix, Maryland 21131
(410) 683-0345 Voice
Contact Granville A. Quinan

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